Consumer Support

Have Questions About Your Account? We’re Here to Help.

Understanding Our Role

National Debt Holdings (NDH) is a passive debt buyer—We do not collect directly from consumers, but we are committed to helping you understand your account status and next steps.

What to Do if You Believe NDH Owns Your Account:

If you’ve received a notice or seen our name on your credit report, it may mean we own your account. Our team can verify this and provide contact information for the account servicer  currently managing  your account.

Consumer Resources

At National Debt Holdings, we believe in providing consumers with tools and resources that help them make informed financial decisions and better understand their rights. Below are trusted organizations and regulatory agencies that offer valuable information related to consumer finance, credit reporting, and debt resolution:

Receivables Management
Association International (RMAI)

The Receivables Management Association International (RMAI) is a national trade association that sets standards for best practices in the receivables industry. RMAI provides guidance and resources for consumers to better understand the role of debt buyers and their rights throughout the account lifecycle.

Federal Trade
Commission (FTC)

The FTC offers a wide range of consumer protection resources, including detailed information about your rights under federal laws like the Fair Debt Collection Practices Act (FDCPA). It’s a reliable source for learning how to protect yourself and resolve credit-related concerns.

MoneyChat by
Receivables Info

MoneyChat is an easy-to-follow educational series provided by Receivables Info that helps consumers improve their financial wellness. Topics include building credit, managing debt, understanding the collections process, and budgeting tips—designed to help you take control of your finances.

Frequently Asked Questions

National Debt Holdings is a passive debt buyer. We do not collect debt from consumers directly. We partner with licensed third-party agencies and law firms to manage accounts we own.

NDH may appear on your credit report if we purchased your account from the original creditor. This does not mean we are attempting to collect from you directly. Contact us for details about your account and who is servicing it.

No. Payments are not accepted directly by National Debt Holdings. If your account is active, we will provide the contact information of the agency or law firm handling your account.

You have the right to dispute any inaccurate information. Contact National Debt Holdings  to verify whether your account is part of our portfolio, and we will direct you to the appropriate party to assist with the dispute process.

If you suspect that National Debt Holdings may have purchased your account, the best way to confirm is to contact us directly. We can verify whether the account is part of our portfolio and, if so, connect you with the appropriate agency or legal representative responsible for managing it

No. National Debt Holdings does not provide a consumer-facing portal or login. If your account is managed by a third-party agency or law firm, they will provide access and communication channels directly.

We Are Committed to Fairness and Compliance

National Debt Holdings operates in full compliance with the Fair Debt Collection Practices Act (FDCPA) and all applicable federal and state regulations. We are a proud Certified Professional Receivables Company (CPRC) through the Receivables Management Association International (RMAI), and we maintain an A+ rating with the Better Business Bureau (BBB).

These affiliations reflect our commitment to ethical practices, consumer protection, and industry excellence. If you have questions or concerns, we encourage you to reach out. Our goal is to make sure you feel informed, respected, and supported every step of the way.

Share Your Experience

We invite you to share your experience working with our team. We take feedback from consumers seriously and will work hard to resolve your questions or concerns.

    National Debt Holdings
    Certification Number: C1802-1110

    Jamie Rieman
    Chief Compliance Officer
    Certification Number: P2407-1603

    Phone
    877-277-5571 ext 1007

    Email
    [email protected]

    401 East Las Olas Blvd.
    Suite 1400 Ft Lauderdale, FL 33301