Frequently Asked Questions
Clear Answers to Your Most Common Questions About National Debt Holdings.

National Debt Holdings is a passive buyer of charged-off consumer debt portfolios. We acquire accounts from banks, fintech lenders, credit unions, and service providers — then assign them to reputable, licensed servicing partners. We do not collect directly from consumers.
Contact Us and our team will help you verify account ownership and direct you to the correct servicing partner.
Reach out through our Contact Us page so we can verify whether your account was purchased by NDH. If so, we’ll guide you to the proper servicing partner who can assist with your account.
No. Because we are not a debt collector, NDH does not accept or process consumer payments directly. All payment arrangements are handled by the licensed agencies assigned to service the account.
Yes. We take your privacy seriously. NDH follows strict data protection standards and only shares consumer data with licensed, compliant partners involved in account servicing.
A passive debt buyer, like NDH, purchases non-performing accounts but does not collect from consumers directly. Instead, we assign those accounts to certified agencies that handle all communications, payment arrangements, and servicing.
We purchase a range of charged-off consumer debt types, including:
- Credit cards
- Personal loans
- Auto deficiencies
- Fintech receivables
- Retail and private label cards
- Telecommunications & utility debt