FAQ2022-07-08T16:11:52-04:00

F A Q

To help you locate answers quickly and conveniently, we’re providing responses to some of our most commonly asked questions. If you are unable to find the answer to your question in our FAQ, or if you have specific questions about your account, please call a member of our team at 877-277-5571.

Who Is National Debt Holdings?2022-07-08T16:07:13-04:00

National Debt Holdings is a full-service receivables management firm that acquires and manages receivables portfolios to assist creditors with improving their cash flow performance. Our team of professionals strives to develop meaningful personal relationships and customized financial solutions to generate success while helping consumers and protecting brands. We are headquartered in Fort Lauderdale, FL.

Why Is National Debt Holdings on my credit report?2022-07-08T16:08:16-04:00

If National Debt Holdings appears on your credit report, we may be managing a past-due account in your name. We encourage consumers to contact us directly regarding credit bureau reporting inquiries. Credit reporting details and policies vary by creditor and other factors. All credit reporting is governed by the Fair Credit Reporting Act. For further assistance, please call our representatives at 877-277-5571, Monday through Friday from 9am to 5pm ET.

Can I make a payment directly to National Debt Holdings?2022-07-08T16:09:19-04:00

Yes, National Debt Holdings accepts direct payments. We accept payments over the phone and by mail. To make a payment over the phone using your credit card, debit card, or a check, please call our team of professional representatives at 877-277-5571. We are available to help you Monday through Friday from 9am to 5pm Eastern Time.

To make a payment by mail using a check or money order, please include your account number with the payment and mail it to:

National Debt Holdings, LLC
401 East Las Olas Blvd.
Suite 1400
Ft. Lauderdale, FL 33301

If you have questions about payment options or need assistance with making a payment, please visit our payment page.

Do you offer payment plans?2022-07-08T16:09:51-04:00

We are committed to helping consumers grow in financial wellness. Resolving outstanding balances is an important part of the journey to improved financial health. We understand that consumers face many life challenges and circumstances that may contribute to financial distress or delinquency. Our representatives are available to discuss your unique situation and review options for resolving your account. To speak with one of our representatives, please call 877-277-5571. Our team is available to help you Monday through Friday from 9am to 5pm Eastern Time.

How do I get out of debt?2022-07-08T16:11:12-04:00

We want to see you succeed and recover financially. While our services provide an important function of the credit ecosystem in helping to recover past-due debt, we remain mindful that debt can be stressful. As part of our commitment to providing increased financial education for consumers, we are proud to be a contributing sponsor of the Receivables Info Money Chat series. We encourage consumers to browse the articles pertaining to understanding and managing your account and conquering debt. To help consumers develop a better understanding of the credit cycle and increase financial literacy, we also provide helpful financial resources and tools that can help you resolve financial obligations and achieve financial freedom. These educational resources provide important information on topics such as managing money and debt, how to understand your credit report, making the best financial decisions about major life events, preventing identity theft, and more.

To resolve your account with National Debt Holdings, please visit our payments page to learn how to make a payment toward your account.

Is National Debt Holdings legit or a scam?2022-08-23T11:31:42-04:00

National Debt Holdings is a legitimate business, accredited by the Better Business Bureau and certified by the Receivables Management Association International (RMAI). We take feedback from consumers seriously and will work hard to resolve any questions or concerns. We invite you to share your experience working with our team. Please contact our Chief Compliance Officer by phone, email, or mail: 

877-277-5571 ext 1007 

[email protected]

401 East Las Olas Blvd.
Suite 1400
Ft Lauderdale, FL 33301

Does National Debt Holdings sue?2022-08-23T11:31:54-04:00

National Debt Holdings is a receivables management firm that works to amicably resolve past-due account balances on behalf of creditors. In certain instances, National Debt Holdings or a creditor client may choose to pursue legal remedies to recover a debt. Our partner agencies are trained to provide true and accurate information while discussing accounts and will never threaten legal action, or mention legal action unless the creditor has specifically identified an account as a candidate for potential legal action.

Will National Debt Holdings pay for delete?2022-08-23T11:32:02-04:00

We encourage consumers to contact us directly regarding credit bureau reporting inquiries. Credit reporting details and policies vary by creditor and other factors. All credit reporting is governed by the Fair Credit Reporting Act. For further assistance, please call our representatives at 877-277-5571, Monday through Friday from 9am to 5pm ET.

Why would National Debt Holdings contact or call me?2022-08-23T11:32:11-04:00

If you have received a call, email, letter, or text message regarding an account owned by National Debt Holdings, we may be managing a past-due account in your name. Our representatives are available to discuss your unique situation and review options for resolving your account, addressing your concerns, or answering your questions. To speak with one of our representatives, please call 877-277-5571. Our team is available to help you Monday through Friday from 9am to 5pm Eastern Time.

Who does National Debt Holdings collect for?2022-08-23T11:32:20-04:00

National Debt Holdings helps creditors recover past-due balances by managing collection activity through our vetted network of professional collection agencies and law firms. National Debt Holdings also purchases account portfolios, making us the secondary/current creditor in some instances. For details on your account creditor or balance, we recommend contacting the agency or law firm servicing your account to receive Validation of Debt. Or, contact our Chief Compliance Officer by phone, email, or mail: 

877-277-5571 ext 1007 

[email protected]

401 East Las Olas Blvd.
Suite 1400
Ft Lauderdale, FL 33301

What company is National Debt Holdings?2022-08-23T11:32:27-04:00

National Debt Holdings is a master servicer and a secondary creditor. We work with other creditors to help provide recovery or lost assets due to the nonpayment of accounts. Our compassionate team understands that there may be complex reasons involved in the delinquency or default of accounts, and we care about helping consumers through increased financial literacy and high quality service. For more information about why your account may not be with your original creditor, please read the Money Chat article we sponsored with Receivables Info, “Why is My Account Not With My Original Creditor?” 

Is National Debt Holdings a debt collector?2022-08-23T11:32:44-04:00

National Debt Holdings is a business in the debt collection industry. We partner with law firms and collection agencies to help us reach out to consumers for the collection of past-due balances. 

What does National Debt Holdings do?2022-08-23T11:32:36-04:00

National Debt Holdings is a full-service receivables management firm that acquires and manages receivables portfolios to assist creditors with improving their cash flow performance. Our team of professionals strives to develop meaningful personal relationships and customized financial solutions to generate success while helping consumers and protecting brands. We are headquartered in Fort Lauderdale, FL.

What is National Debt Holdings’ phone number?2022-08-23T11:32:51-04:00

You can reach National Debt Holdings by phone at 877-277-5571. We are available to help you Monday through Friday from 9am to 5pm Eastern Time.

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